Privacy Policy

Privacy Policy

Privacy Policy

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Privacy Policy – Clayessence (by Clayora Living Private Limited)

Effective Date: 15/06/2025

At Clayessence, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tryclayessence.com. Please read this policy carefully to understand our practices.

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1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party gateways)

b) Non-Personal Information

• Browser type and version

• Device type

• IP address

• Pages visited, time spent, and browsing behavior on our website

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2. How We Use Your Information

We use the collected information for purposes such as:

• Processing and fulfilling your orders

• Providing customer support

• Sending order updates and promotional offers (only if opted-in)

• Improving website performance and user experience

• Preventing fraudulent transactions

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3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted third-party service providers, such as payment gateways and logistics partners, who assist in order processing.

• Legal or regulatory authorities, if required by law or in response to valid legal processes.

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4. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means, no method of transmission over the internet is 100% secure.

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5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Personalize your experience

• Understand how visitors interact with the website

• Improve website functionality

You can manage or disable cookies through your browser settings.

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6. Your Rights

You may contact us at any time to:

• Access, update, or correct your personal information

• Opt-out of marketing communications

• Request deletion of your data (subject to legal and operational obligations)

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the site after changes constitutes your acceptance.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

clayessencein@gmail.com
+91 8920274082
Clayora Living Private Limited