Term & Condition

Term & Condition

Term & Condition

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Terms and Conditions – Clayessence (by Clayora Living Private Limited)

Effective Date: 15/06/2025

Welcome to www.tryclayessence.com (“Website”), operated by Clayora Living Private Limited, under the brand name Clayessence. By accessing, browsing, or purchasing from this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use the Website.

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1. Use of the Website

• You agree to use this Website only for lawful purposes.

• You may not use the Website in a way that may damage, disable, overburden, or impair our servers or networks.

• Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.

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2. Product Information and Pricing

• All products, descriptions, images, and prices on this Website are subject to change without notice.

• We make every effort to ensure product information is accurate, but we do not warrant that product descriptions or other content is error-free.

• Prices are in INR (Indian Rupees) and include applicable taxes unless otherwise stated.

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3. Orders and Payments

• Orders placed on the Website are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order for any reason, including pricing errors or stock unavailability.

• All payments must be made through the secure payment gateways provided on the Website.

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4. Shipping and Delivery

• Orders will be shipped to the address provided during checkout.

• Delivery timelines may vary based on location, availability, and other factors.

• We are not responsible for delays caused by courier services or unforeseen circumstances.

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5. Cancellation and Return Policy

• Orders cannot be cancelled once shipped.

• We do not accept returns or issue refunds for used or opened products.

• In case a product is received in leaked or damaged condition inside the box, it must be reported immediately at:

  • ? clayessencein@gmail.com

  • ? +91 8920274082

• Valid claims will be processed for replacement only, not refunds.

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6. Intellectual Property

• All content on this Website—including text, graphics, logos, product images, and layout—is the property of Clayora Living Private Limited and is protected by applicable copyright and trademark laws.

• You may not reproduce, distribute, or use any content without prior written permission.

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7. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.

• Product effectiveness may vary by individual; we make no medical or performance guarantees.

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8. Privacy

Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

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9. Changes to Terms

We may modify these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the Website constitutes acceptance of the changes.

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10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [Insert City, e.g., New Delhi], India.

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Contact Us

For questions or concerns, contact us at:

Clayessence – Clayora Living Private Limited
clayessencein@gmail.com
+91 8920274082

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